Associate - Marketing & Communications

Working in the Marketing & Communications department, this role will cover the following duties in support of philanthropic and programmatic goals. Digital planning and content creation will be central to success in this position. This is a hybrid role: 3 days/week in an office environment, some remote work each week (two days). Additionally, expectation of attendance of relevant JVS SoCal, industry and/or partner events.

• Strong writing and communication skills.
• Good interpersonal relations.
• Solid knowledge of Mac OS, Microsoft Office + Outlook are necessary.
• Sets ambitious, measurable individual goals aligned to department priorities and prioritizes work accordingly.
• Demonstrates ability to break down and sequence work, track tasks, engage stakeholders, and raise anticipated risks.
• Applies diversity, equity, and inclusion lens to work.
• Reflects on process and outcomes of work and refines approach for future work. 
• Adaptability: Demonstrates comfort with ambiguity and flexibility in adapting to change
• Responds to team and/or other department needs in a timely manner
• Delivers high quality work with urgency that meets expectations. 
• Listens actively to understand others’ perspectives and tailors written and spoken communication to needs of audience and situation 
• Cultivates trusting, professional relationships with colleagues
• Is receptive and responsive to opposing/differing perspectives and is proactive about preventing and resolving conflict. 
• Invest in our culture and mission by engaging and participating in initiatives and/or events.
• Compares actual progress to planned milestones and adjusts approach when necessary; manages colleagues upwardly and laterally to move goals forward.
• Generates solutions that are based on a diverse range of perspectives, data, and circumstances and persists at overcoming barriers.
• Can clearly articulate rationale for individual and team decisions.
• Reflects on personal strengths and areas for development and sets appropriate professional development goals.
• Develop methods for garnering feedback from managers and colleagues and puts it in motion.
• Provides fair, accurate, and timely upward and peer feedback that is specific, actionable, and evidence based.
• Informally supports and serves as a resource to peers and/or new employees when applicable.
• Familiarity with the tools of creative and marketing production: Adobe Creative Suite, non-linear video editing, and digital publishing are all highly preferred.

KEY RESPONSIBILITIES

• Support the SVP Marketing & Communications with planning, strategy, and deadlines.
• Manage and prioritize multiple projects and teams effectively.
• Develop and maintain digital assets, archival materials and other media for use in marketing and communication campaigns.
• Prepare, review and revise marketing and communications documents, videos, articles, email blasts, etc.
• Create power-point and other presentations to summarize analysis about the effectiveness of different marketing and communications tactics, campaigns or actions.
• Collaborate with cross-functional teams to develop and implement communications plans and campaigns
• Work with internal stakeholders to define marketing goals and strategies to achieve objectives and key results.
• Use tools like Canva, Adobe Creative Suite, CapCut, AI-generative technologies like ChatGPT, Co-Pilot, etc. to create and develop communications assets. 
• Support with documentation for priority areas of work.
• Proactively identify and troubleshoot data and/or technical issues.
• Other duties as assigned.

PHYSICAL DEMANDS

Most of the worked hours will be based at the corporate office on Wilshire Blvd (at San Vicente), and most of the work will be conducted on a computer. Occasional support in lifting, moving and organizing materials up to 50lbs.

ABOUT JVS SOCAL

Founded in 1931, JVS-SoCal is a nonprofit, non-sectarian social service agency providing job training, education, career services, mentoring, and placement assistance to diverse and multicultural populations, transforming lives and empowering individuals to achieve sustainable employment and financial independence. JVS SoCal currently serves over 30,000 clients annually at over 20 locations throughout Southern California. As JVS SoCal continues to grow, we continue to look for qualified, dedicated staff to join us and play a role in transforming lives and bettering our communities throughout SoCal and beyond!